What To Do When You Work with an Introvert

We’ve recently worked with an executive communication coaching client who’s been flip flopping decisions. Saying one thing in a meeting, then reversing it later in an email. It’s a huge executive communication problem.

Through our experience, we’ve found a pattern with situations like this one. People like this client are almost always textbook introverts. The key is that they need time to digest and reflect on the information they receive before they can thoughtfully respond.

The good news is that you can help your colleagues who are introverts and have a habit of flip flopping.

Ruth Milligan shares some pointers in this video.


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Ruth Milligan Articulation Executive Communication CoachRuth Milligan is the Founder, Managing Director and an Executive Coach and Trainer with Articulation. She is perhaps best known as one of the original curators for any TEDx event (the license program for TED). Since 2009, Ruth has selected and coached over 200 speakers who have taken the TEDxColumbus stage. She is often tapped as an expert in the TED-style of speaking and has authored a class on how to be a TEDx speaker coach. Connect with Ruth.